Employees talking on building site

Retailers

Retailers

Here you can find out how we can support your business needs,  access information about our services and log in to our secure portal.

What can we do for you?

Area of supply

We work in the North East and South East of England

Find out about our area of supply
Meeting your needs

See how our wholesale team works to meet retailers' needs

Find out how we meet your needs
Data logging and other meter reading equipment

Get access to our water meter data

Find out about data logging
Policies best practice and guidance

Download our policies, guidance documents and meter menu. See our RWG best practice compliance statement and service levels

Read our policies and guidance

Accredited Entities

More information on the Water Industry Accredited Entity Scheme (WIRSAE)

Find out about Accredited Entities
Commercial meter reading service

Take up our commercial meter reading service

Find out about our meter reading service
Wholesale charges

Our Wholesale Charges Scheme under the terms of our Instrument of Appointment and Ofwat′s statutory guidance

View our charges
Portal

Our secure portal for Retailers, NAVs and their services

Log in to our portal
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