Bill cap scheme - WaterSure

What is the bill cap scheme?

The bill cap scheme caps your metered bill, so you don't pay extra if you need to use more water due to a large family or a medical condition that requires a lot of water, and you receive income-related benefits.

Am I eligible? 

The bill cap scheme can help you if:

1. You have a water meter, and
2. You have three or more children living with you, or someone in your household has a medical condition that uses a lot of water, and,
3. You receive at least one of the following benefits:

• Pension credit
• Income Support
• Income Related Employment and Support Allowance
• Income based Job Seekers Allowance
• Working Tax Credit
• Child Tax Credit (not including family element-only claimants)
• Housing Benefit, or
• Universal Credit.

You must meet all three criteria above to be eligible. 

How do I apply?

Complete the application form below and return it by post or email it to the address provided on the form.

You can also apply by calling us on 0345 733 5566.  We're available from 8am to 7pm, Monday to Friday and 8am to 1pm on Saturday.