If you're moving out of our supply area or you no longer need your customer account, closing it is easy.
Simply tell us you're moving out with our online form. It will take around three minutes to complete and you'll be on your way.
To keep things quick and easy, you'll need your customer account number. It's 10 digits long, and you'll find it on a recent bill from us.
Once you've submitted the form, we'll be able to update your account, send you a final bill and bid you a fond farewell.
Find out how you can save water and energy, and order free water saving devices
Try our calculatorIf you need extra support due to age, illness, disability, or have children under the age of five, we can help
Register for Priority ServicesIf you're struggling to pay your bill, we've got lots of ways we can help you
Find out more about financial supportChanges are waiting to be saved